I am continuing this week and will hopefull by wednesday next week have a working system for Please :: https://sourceforge.net/p/xoops/svn/HEAD/tree/XoopsModules/please/trunk/

This will be a complete email ticketer with level one and level two in mantisBT API via IMAP, so tonight you don't have to worry about request tracker some of the features will include:

• Departments
• Flow Filtering
• Keyword Assignment
• Smart Email Cleaning
• Knowledge base wiki

Anyway, any features you can think of for an email ticketed for SUPPORT and Business Contact, please answer this thread and I will add the features!!