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1
wired1
Login errors by users

  • 2004/5/7 16:00

  • wired1

  • Just popping in

  • Posts: 1

  • Since: 2004/3/24


Has anyone had reports of users logging into the XOOPS site and getting nothing? I have users who claim that they have had this problem and I have not been able to reporduce their reported errors.

I have used different browsers, a regular account, dialup account & T1, and have tried it during different times of the day without a problem.

Any suggestions?

Thank you.
2
MindyW
Re: Login errors by users

  • 2004/5/11 0:48

  • MindyW

  • Just popping in

  • Posts: 1

  • Since: 2004/1/14


Almost all of the problems we've found relate to one of these things:

Internet security settings - not allowing cookies,
Cache settings not refreshing,
Needing to clear cookies.

We have the users check those things in order. Here's a link to our FAQ's that solve 99% of user registration / login / page refresh problems: Internet Browsers and our site.

Hope this helps.

Mindy
3
m0nty
Re: Login errors by users

  • 2004/5/11 2:26

  • m0nty

  • XOOPS is my life!

  • Posts: 3337

  • Since: 2003/10/24


also if they using firewalls like norton or zone alarm and they have Block http referring enabled then this will stop them logging on.. XOOPS needs http referringto be allowed..

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