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Thanks for the instructions. I actually know that already since that is the case with all such systems. The problem is that usually these strings are called from one file and are defined in language files. That's easy to modify and I can do that with no fuss.
If you take a look at the Contact module files, however, you'll see that they are not so easily configured. I believe I added the string to the template file and updated the module but I only got the string displayed, not the actual text defined in the language files. If I enter - hardcode - normal text in the file, it gets displayed but I'd really need that to work multilingual.
I might have called the string incorrectly; I used several types of calling it. I took a look at other files and copy-pasted those, modified that, and it still didn't work. Please take a look at this particular module and try to advise which file needs modifying and how to call the language variable.
Please help - I'm still confused here