1
tatane
Beug modules/system/admin.php?fct=users
  • 2012/6/7 15:00

  • tatane

  • Just can't stay away

  • Posts: 649

  • Since: 2008/5/6 1


Hello
I just update a site that turned into 2.5.1 and I've spent in 2.5.5

When I was in the 2.5.1 and I connectai on modules/system/admin.php?fct=users, it was impossible to view the 7200 members of the site. Each time, its looking for a few seconds then its Beug

I just saw with 2.5.5 it is the same

Why?

Thank you

2
Mamba
Re: Beug modules/system/admin.php?fct=users
  • 2012/6/7 15:22

  • Mamba

  • Moderator

  • Posts: 11202

  • Since: 2004/4/23


I've never seen any issues like this before.

We have here on XOOPS over 130,000 registered users, and I have no problems seeing them, using your link. It shows the first 20, because that's the default, and then I can go to the next page, and see the next 20

I believe, it might be related to your server:

- it might have set too low response time: if the server is slow and it is set for 20 seconds, but the query takes longer, it will stop the query.

- it might not have enough memory

Does anybody else have similar problems?
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3
hipoonios
Re: Beug modules/system/admin.php?fct=users
  • 2012/6/7 18:02

  • hipoonios

  • Friend of XOOPS

  • Posts: 298

  • Since: 2005/9/24


Quote:
Does anybody else have similar problems?

Yes I have the same problem.

My site has about ~5500 users. For me the connection does not times out. But I need to wait for about 30-40 seconds before I see anything.

It seems Xoops query all users from database. Not just 20 as default? Anyway, once the page is loaded it goes fast to search for users etc on the same page.

My site runs on a own server and it's fast. Everything else runs flawless on my site.
I love Xoops!

4
deka87
Re: Beug modules/system/admin.php?fct=users
  • 2012/6/8 10:01

  • deka87

  • Friend of XOOPS

  • Posts: 1124

  • Since: 2007/10/5


I can confirm the issue. I have about 14,000 users and it takes over a minute to load a users page via admin.
Mind anchors

5
tatane
Re: Beug modules/system/admin.php?fct=users
  • 2012/6/8 10:07

  • tatane

  • Just can't stay away

  • Posts: 649

  • Since: 2008/5/6 1


by cons if it goes through its modules/system/admin.php?fct=users&selgroups=2 works well

6
ForMusS
Re: Beug modules/system/admin.php?fct=users
  • 2012/6/14 16:17

  • ForMusS

  • Core Developer

  • Posts: 146

  • Since: 2007/10/19


Hello,
A fix is actually in test and share if the problem is solved.
Nicolas

7
Mamba
Re: Beug modules/system/admin.php?fct=users
  • 2012/6/18 16:48

  • Mamba

  • Moderator

  • Posts: 11202

  • Since: 2004/4/23


Nicolas (ForMuss) is working on a solution, but in the meantime, can you check if the table:

_groups_users_link

has an index on "uid" field

There should be three indexes:

Keyname Type Unique Packed Column
----------------------------------------------
PRIMARY BTREE Yes No linkid
groupid_uid BTREE No No groupid, uid

and the question is if you have also the third one:

uid BTREE No No uid

I've checked one database and it didn't have it, and it was very slow. Once I've added the index, the performance was very good.

If you have slow performance, could you please see if you have the third index, and if not, could you add it and test it?
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8
Mamba
Re: Beug modules/system/admin.php?fct=users
  • 2012/6/20 10:34

  • Mamba

  • Moderator

  • Posts: 11202

  • Since: 2004/4/23


Anybody was able to check on this index, if it is missing?
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9
deka87
Re: Beug modules/system/admin.php?fct=users
  • 2012/6/20 11:28

  • deka87

  • Friend of XOOPS

  • Posts: 1124

  • Since: 2007/10/5


Quote:
Anybody was able to check on this index, if it is missing?


Yes, I was. I had no third index in _groups_users_link, so after it was added the page loads its normal speed, so I believe it's a fix.
Mind anchors

10
Mamba
Re: Beug modules/system/admin.php?fct=users
  • 2012/6/20 11:54

  • Mamba

  • Moderator

  • Posts: 11202

  • Since: 2004/4/23


Quote:
Yes, I was. I had no third index in _groups_users_link, so after it was added the page loads its normal speed, so I believe it's a fix.

Excellent! Great to hear it.
I'll look if the third index is part of XOOPS installation, and if not, we'll add it.
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