I have only four user ranks set-up for forum use---"special ranks" is set to "off" for these ranks; however, I have an additional five special ranks set-up---"special ranks" is set to "on" for these. I cannot change the user rank setting for anyone and I constantly get this message:

"Sorry, the new passwords do not match. Click back and try again."

I have no idea what this message has to do with changing a user's rank; but more importantly, I can't change a user's 'regular' rank to a special rank.

What am I doing wrong here?