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Re: Surpass Hosting - "Friends are not forever" or "Babuschka syndrom"
by Mamba on 2009/8/24 10:13:30

Everybody has different experiences.

We've been very happy with Surpass Hosting, who always went extra mile for us, when needed.

The best way is to try few different ones, and then stick to that one that you like the best

Re: Surpass Hosting - "Friends are not forever" or "Babuschka syndrom"
by AngelaK on 2009/8/24 10:07:10

Hostdime is the best hosting company I have dealt with. They provide you with proper plans, good support and they value their customers. I should say they are simply superb. I really don't understand, why you don't choose them..
Re: Surpass Hosting - "Friends are not forever" or "Babuschka syndrom"
by carnuke on 2005/4/26 12:57:40

It is very easy for any company to make a fast bid to be the best, collect customers and loyalty and then slip into bad ways. Hosting follows exactly the same patterns. No-one wants to move host because they bomb out or slide down the tube, so longevity is an important factor. SurpassHosting has provided me the best and most consistent service of ANY OTHER HOST. I have been with several in the past, so I can say with confidense ... so far ... and regardless of the politics ... they are still my No; 1
Re: Surpass Hosting - "Friends are not forever" or "Babuschka syndrom"
by asche on 2005/4/26 10:04:48

Having started this thread being doubtful of "consistency" of fast growing company with "subsidiaries", I want to post my newbie experiences (I have no comparison) so far:

Surpass is great in support and very responsive. So it is easy to discover the possibilities/advantages of "cpanel-reseller-account" (even I am not a commercial reseller), having good support if trouble occurs.

What I enjoy very much, that surpass responded quickly and opened a forum specially for Xoops-users (thats raising synergies in many ways and assures support among "surpass-xoopsies").

What I dont know about is "performance in a virtual host environment" (there is no traffic on my pages).

In the end, I am a "very happy newbie" on surpass hosting and can recommend surpass for "my sort of requirements" warmly.

best regards asche

PS:
If surpass manages to allow/supply better tools for remote administration of database (better than phpadmin -> doesnot allow to display results of really big queries in result window -> thats the way I transfer tables and data between different databases, just saving results to textfiles), I will post a thread "fans of surpass" ... ))
Re: Surpass Hosting - "Friends are not forever" or "Babuschka syndrom"
by Trafix on 2004/6/9 16:18:56

As a former client of Surpass Hosting let just say I was for the most part happy with the service. But I have to admit their support response were pretty bad. It took about 1 to 8 hours before a response. Now they say its less than and hour. I still dont belive it... well i cant test it because im not a client with them anymore.

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