| Re: hostnexus.com bans xoops !!! |
| by danMAN on 2004/5/22 8:42:23 I must say, Munkus, this does look a fine host indeed. I especially appreciated the up-front information on who they are and what they offer. The reseller package special of just under $60 a year is pretty good, too. I will certainly have a closer look at this host. Thanks for the "shameless plug" 
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| Re: hostnexus.com bans xoops !!! |
| by Munkus on 2004/5/21 17:24:32 My $0.02 While a little rough around the edges I think the comment posted above is valid. If this specific host waited until complaints showed up to come here and play nice it would instill some doubt. Shameless plug starts here: I have been hosting my 2 reseller accounts at 24HostingNow.com for a little over a year now and I have to say I am incredibly pleased. Since it is being offered along with the built in scripts I would say @ a third of my clients use XOOPS (about a dozen people all in all). Great speed, fast competent support and unbeatable prices. End of Shameless plug. |
| Re: hostnexus.com bans xoops !!! |
| by Hawkedge on 2004/5/21 14:36:22 Greetings, Well what can I say other than lol, this is pathetic  , we happily run XOOPS within our webservers, the only thing that we have a slight issue with is certain mirc scripts due to high bandwidth & security issues.Need a new host we would be glad to help you out. Kind Regards, Gareth @ Hawkedge Computer Solutions |
| Re: hostnexus.com bans xoops !!! |
| by danMAN on 2004/5/21 12:46:55 That sucks (closing your site down without checking, I mean). We need to know who these service providers are so we can avoid them, sounds like they are just plain lazy. Anyone can just simply send an email to them and say they are spammed by you, this is unacceptable and hosts need to adhere to some sort of policy where they must contact you and give you time to explain before actually shutting you down. So I think it is also up to us to clarify such issues before we sign up with them, I know from bitter experience that many hosts out there have some draconian policies on how to deal with customers. If you take the time to read their TOS, then you can save yourself some trouble later, methinks  Take for instance surpass hosting, about which there was so much noise elsewhere on this forum of late. I was really excited about them and raring to sign up, until I read their AUP closely, and shot them a few questions in their forums ... I am posting a bit more on this in one of the surpass threads.Cheers |
| Re: hostnexus.com bans xoops !!! |
| by m0nty on 2004/5/16 17:38:31 well i'm glad this issue was addressed and concluded :) @big_bro i think you're a little harsh there in my opinion.. but i think there's a lesson to be learnt here in that hosts, webmasters, clients, and developers of these scripts should communicate more when problems do arise. of course they can only be discussed if they are reported at the time, and that boils down to either the host that suffered the fatal crash of the server due to a script or the Client and webmaster using the script to report the reasons/problems to the developers of that script.. we had problems with another host regarding mailing lists.. they closed our whole site down without notice and phonecalls and emails went unanswered other than just to say they closed us down due to spamming.. i read in their terms and conditions that they class spam as unsolicited mail.. the software we were using worked on the double opt in system so every1 on the list had to have subscribed, and also at the bottom of the emails was clearly printed the links and instructions to unsubscribe. so a couple of users from a competing website claimed we were spamming them.. the host closed us down without even contacting us regarding the complaint. if they had we could have avoided all the hassle.. as i explained the instructions and links are clearly visible to unsubscribe if they don't bother to use them it's not our problem we can't be psychic and say oh that user wants to be unsubscribed so we'll remove them manually.. after about 2 weeks of emails and phonecalls and passing them the software etc and showing them that it is opt in opt out they finally re enabled our site.. but the fact remains they should have contacted us regarding any complaints b4 taking that action.. |
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