5. They say that frequently, the changes they try to make to articles in AMS don't take and they have to make them over and over again. I asked if they're remembering to click one of the revision options before submitting, since that's the only cause I've ever run into of changes not taking, and they insist they have. Again, I can't reproduce this error. Has anyone else encountered it?

Ask them to document this complaint. Who can't load it, what browser and version are they using. XOOPS works with every browser. There is an issue with many *themes* and some of the older IE 5.X versions - they loaded fine but there were problems with displaying width of columns correctly. Maybe some of the people have a bandwidth problem - but at 35K your home page is pretty small.

Just a guess - but I find that if I *edit* a news article that is already posted it disappears. This is because the 'set date/time publish' check box seems to get automatically checked when I edit a story. It reappears a few hours later (maybe my server clock is set wrong or something, not sure). I am using the news module, but AMS is based on a previous version of that, so maybe is the same thing.

1. Every time they log into the admin, they have to log in twice. Apparently, this is a recent development. Nothing has been changed on the site to the best of my knowledge that would account for it. Has anyone else ever encountered this?

2. They say that some people can't load the site. I have not been able to get any more specific description of this, and possibly they haven't either from the people who've complained to them. They just say that, for some people, the site won't load. At all. Does anyone know what might be causing this? Are there some browsers XOOPS doesn't work in?

3. Apparently the top article on the home page disappeared at one point and they think it expired, despite the fact that none of the articles have an expiry date set. They say they had to repost the article for it to show up again. But when I went into AMS to look at the articles, that article showed the original publication date and number of revisions - it did not appear to have been freshly posted. I have no idea what the hell happened there. Any guesses would be welcome.

4. They hate both of the text editors available for AMS (standard and Koivi), with a passion. They refuse to use the standard editor because they don't want to have to deal with any code - it's got to be WYSIWYG. But they say Koivi is too slow and too buggy. They claim it takes over an hour just to copy and paste an article in from Word. I have no idea how or why it is taking them that long. I've had no problems with Koivi once I learned never to click the Preview button under any circumstances. The only other editor I've been able to find out about is Inbetween, and from the comments on the module page it sounds really buggy. Plus it sounds like it would take major surgery on the site to be able to get it to work. Are there any other alternatives? Note that they have to be able to copy in articles from Word and have the Word formatting (which is apparently in HTML) stay intact. They're very adamant on this.

5. They say that frequently, the changes they try to make to articles in AMS don't take and they have to make them over and over again. I asked if they're remembering to click one of the revision options before submitting, since that's the only cause I've ever run into of changes not taking, and they insist they have. Again, I can't reproduce this error. Has anyone else encountered it?