| Re: Is this acceptable from my hosting provider? |
| by Mithrandir on 2005/1/3 8:21:38 If you have not purchased a package that includes automated backup, I cannot see, how you can expect to get it. It's like not signing a service contract on your car and then complain that if it breaks down, you will have to pay to get it fixed. Automated backups is a selling point that costs extra - just like additional space and traffic limits - if you want it, I'm sure your hosting company would love to sell you a bigger package with more services in it (just a guess, though, I don't know your hosting company) |
| Re: Is this acceptable from my hosting provider? |
| by Kainaij on 2005/1/3 5:45:10 Thanks for the flash movie Adam. Unfortunaltely my webadmin does not look anything like yours. I wish it did. Here is a link of what my control panel looks like. Globalhosting.com No problem, I'll make do with my manual FTP & SQL DB backups until technical support gets back to me. Appreciate your help tho. |
| Re: Is this acceptable from my hosting provider? |
| by Wilkinsa on 2005/1/3 2:36:43 No offense J but that didnt answer the question at all it was more of a sales pitch. I am sorry to answer a question with a question but do you have SSH (shell access) availible to you? If not we can still do this. I will PM you with a flash tutorial feel free to watch it if you want. -Adam |
| Re: Is this acceptable from my hosting provider? |
| by jphilipson on 2005/1/3 0:55:54 Well it depends on what your host said they offered when you signed up ... for instance, those two options are available to our custoemrs to backup copies of thier sites for themselves. We also back up all our customers sites automatically ourselves as a safegaurd. I won't spam my site here, but I have a post in this forum if you need something with routine backups. |
| Re: Is this acceptable from my hosting provider? |
| by Kainaij on 2005/1/2 22:44:55 Nope, I have no automated backup options available to me. I only have available what they suggest. I've been with them for 3 years now.  P.S. I tried their file manager backup suggestion they gave me a minute ago and it crapped out on me giving me errors. Grrrr. |
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