Hello gang. I have tried to troubleshoot this myself to no avail. I went through every step of the FAQ about white or blank pages and nothing fixed the problem. Here's the gist:

I am using WF-Downloads 3.1 final.

Until this weekend there were only about ten files but I added another seven and now I have this issue.

I can download some files fine. However, when I click "download now" on other files a blank page opens and then nothing happens. In debug mode nothing comes up. At home I just get nothing. I have looked at the entries for the files that work and compared them to those that don't and I don't see any differences (e.g. file names, locations, etc.).

When I try to download the affected files at work I get this in the new browser window:
Quote:
The file still doesn't download but at least I have some info. This is all I have to go on.

I noticed something similar a few months ago when I tried to attach files to forum entries. Uploads go fine, but when I tried to download them I got the same blank page. At that time I thought it was a problem with the forum module so I just switched over to using WF-Downloads.

Anyway I am stumped. Any ideas? Thanks.

EDIT 11/20 9:32 GMT-8: Strangely, some files you can download if you aren't logged in, but when you log in you get the error. I don't think it's a simple permission problem because I have double & triple checked that. Also, this happens inside of the same category, e.g. when logged in I can download files A and B, but not C; then anonymously I can download all three or maybe only B and C. This doesn't appear to be random--the same issue is always with the same files. I have tried deleting the file and entry then reuploading. The upload is successful and the file appears but has the same problem. I'm thinking this is something with the database but I have no idea what could make this happen.

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Installation info.

I am running my own server using CentOS 9.4
Xoops 2.0.16
PHP 5 (not sure of exact version but pretty recent as of 11/20/06 was installed with xampp from ApacheFriends)
MySQL 5 (again, recent but not sure, from ApacheFriends)
WF-Downloads 3.1 Final
eXtGallery 1.0
Wordpress for XOOPS 2.04
Forum 2.02
News 1.44
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Solved, mostly.

From SQUID Frequently Asked Questions: Troubleshooting
Quote:SQUID Frequently Asked Questions

Reading this reminded me that I changed my preferences to custom session because I wanted to limit the time users were logged in. After reading about cookie problems in the SQUID FAQ I went back and disabled custom sessions and now WF-Downloads seems to be working fine. This still doesn't explain the problem I had with the forums, but maybe it means that it was a problem with the forum module after all. Further, it doesn't explain why some files worked and some didn't if cookies were to blame. I'd like to understand exactly what happened but am happy that it's working again.

If you have any further info or have had a similar issue please post your thoughts here. I couldn't find any pages that relate to this and I doubt if I'm the only one that has ever had this problem.