1
shashi_bi
Problem in xhelp module?
  • 2006/8/14 14:44

  • shashi_bi

  • Just popping in

  • Posts: 28

  • Since: 2006/4/24


Hi

I am using xhelp module in xoops, my default module ,home page is xhelp, after logging in as admin,

It displays 4 tables.
i. Highest priority tickets
ii.open tickets
iii.unassigned tickets etc...


My problem is in that page it is displaying the each table 4 times. how can i rectify this

it is displaying Highest priority tickets 4 times
and

can any one plz suggest me on this

thanks

bsk

2
irmtfan
Re: Problem in xhelp module?
  • 2006/8/14 20:35

  • irmtfan

  • Module Developer

  • Posts: 3419

  • Since: 2003/12/7


Read this:
http://dev.xoops.org/modules/xfmod/tracker/?func=detail&aid=3201&group_id=1058&atid=336

in a brief you can delete them from database by run this query in mysql:



DELETE FROM [prefix]_xhelp_saved_searches WHERE uid = -999
DELETE FROM 
[prefix]_xhelp_ticket_lists
UPDATE 
[prefix]_xhelp_meta SET metavalue '0.75' WHERE
metakey 
'version'


then update xhelp module again

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