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broadcircle
error code 0013?

I have a user who can't submit a web link but instead gets:
error code 0013 - could not query the database

I have 2.13.1 installed. The module is mylinks. I told him to turn off his firewall and he did but is still getting the same error message. I have checked the forums and the only thing close was this link:
https://xoops.org/modules/newbb/viewtopic.php?topic_id=27870&forum=28&post_id=180976#forumpost180976
Any thoughts or suggestions would be helpful. Thanks.

Phil K.
"That's about it"