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nor do I know why the "Our goal is.." won't display correctly.
At the lower res, the page compresses horizontally and the menu block slides to the centre and overlaps the strapline. You're going to need to change the design a little to resolve that one.
If you are designing websites for a living, for the sake of your sanity I would draw some boundaries. I test sites in Netscape 6.2 and 7, IE 5.5 and 6 and Firefox, on both Mac and PC, plus Safari on the Mac, plus Lynx. Every year or two I drop an obsolete browser version from the list. We tell our clients this.
If the client insists that their site works perfectly on AOL, Opera, a cellphone, Netscape 3 or Web TV we'll do it... but at extra cost!