SmartFAQ is developed by The SmartFactory (https://www.smartfactory.ca), a division of InBox Solutions (https://www.inboxsolutions.net)
I have downloaded the latest version of Newbb. How do I prepare it for installation? and what do I need to know?
If you downloaded the latest version of Newbb, it will be in zip or rar format. You need to unzip the files and upload the proper directory to your server.
See the Newbb 2 Installation Preparation Flash Tutorial to guide you through the process, and to find important files for the upgrade.