1
hiskid
Norton Internet Security causes Xoops errors
  • 2003/11/11 15:55

  • hiskid

  • Just popping in

  • Posts: 15

  • Since: 2003/3/16


I have been rolling out a new website for some time. I have had reports from my testers that they get an error when they try to register with the site. I started investigating and found that if a user has NIS installed on their system, and they try to register, administer blocks, sections, or post messages in the forums, they experience errors and are unable to perform their tasks.

I have installed ver 2.0.3 but have not upgraded to 2.0.5 because I havent had the time. (I do plan to perform the upgrade to 2.0.5 before the site goes live.) Has this issue been addressed? If not, it should probably be investigated...

Here is a snipit from a correspondence with one of my testers where I ask for some screenshots:

> I have uncovered some issues with user registration. I have seen
> in some test cases that if a user is behind a
> firewall, then the registration fails with an error message. I have also
> seen that if a user logs in behind a system loaded with Norton Internet
> Security enabled, the user cannot update blocks, create sections, or post
> messages. I am still investigating but in all my test cases so far these
> actions produce an error 43. I do know that if Norton Internet
> Security is disabled, everything works fine. So I suppose that it is more a
> Norton configuration problem than a XOOPS problem. I still don't have any
> clue about your experience with signing up. Could you do it again and take
> screenshots for each step in the process, then email them to me so I can
> address it?

Thanks,


HisKid


2
DerekM
Re: Norton Internet Security causes Xoops errors
  • 2003/11/11 15:58

  • DerekM

  • Just popping in

  • Posts: 13

  • Since: 2003/7/22


Try this except in the tutorial where it says enter www.thederek.com just put your websites address.

http://www.thederek.com/cl/modules/xoopsfaq/index.php?cat_id=6#q13

3
Herko
Re: Norton Internet Security causes Xoops errors
  • 2003/11/11 16:03

  • Herko

  • XOOPS is my life!

  • Posts: 4238

  • Since: 2002/2/4 1


XOOPS uses cookies that store HTTP Header information to check if you're logged in on a site or not. This is a very secure way and also makes less use of the database, so your site is faster. Some firewalls block this info, and thus, the XOOPS sites don't function correctly.
IMO this is more an issue of 'how to deal with your personal firewall' then a XOOPS issue.

Herko

4
Jan304
Re: Norton Internet Security causes Xoops errors
  • 2003/11/11 17:05

  • Jan304

  • Official Support Member

  • Posts: 520

  • Since: 2002/3/31


As Herko says, NIS blocks some information XOOPS needs to have an faster way to identify yourself.

However, NIS is not the only prog that causes this problem, if you used the search (next time do it before you post) you will find hunderds of post about this problem. (All ppl that don't use search ) If you use NIS or Zonealarm as firewall only, it won't give any problems, it are the 'extras' of those firewalls that causes problems...

So, advice you members to:
1. Use a decent firewall
2. Configure there firewall good, so it is a firewall, and not oh let me block it all...

5
DerekM
Re: Norton Internet Security causes Xoops errors
  • 2003/11/11 17:33

  • DerekM

  • Just popping in

  • Posts: 13

  • Since: 2003/7/22


Quote:
2. Configure there firewall good, so it is a firewall, and not oh let me block it all...


As it shows in my tutorial

6
Herko
Re: Norton Internet Security causes Xoops errors
  • 2003/11/11 18:05

  • Herko

  • XOOPS is my life!

  • Posts: 4238

  • Since: 2002/2/4 1


yeah Derek, thanks for the great tutorial

Herko

7
hiskid
Re: Norton Internet Security causes Xoops errors
  • 2003/11/13 4:35

  • hiskid

  • Just popping in

  • Posts: 15

  • Since: 2003/3/16


Fantastic Thanks for the tutorial!!! I will use it in good health!!


8
YourHelp
Re: Norton Internet Security causes Xoops errors
  • 2003/11/13 5:03

  • YourHelp

  • Friend of XOOPS

  • Posts: 479

  • Since: 2003/6/9 6


Ive allways said that this is a problem im glad people are starting to realize it more for its not an error in the actual xoops. Below is a diagram i recommend you stick up in your sites FAQ so people can solve this problem if there running norton internet security.
Resized Image


hope this helps

YH

9
krobi
Re: Norton Internet Security causes Xoops errors
  • 2004/1/4 19:11

  • krobi

  • Quite a regular

  • Posts: 290

  • Since: 2003/12/21


so for all of you who uses norton internet security 2004 here is a small and fast tutorial, i use the german version of the program so i hope i tranlate the buttons right

so start the firewall
then click on data security (Datenschutz)
then on configuration (Konfigurieren)
then a window will pop-up in that window klick on extendet (erweitert)

here you are for the rest oft the configuration simple follow the tutorial for internet security 2003

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