Hey Everyone,

For some unknown reason my 3 year old XOOPS site went buggy and then crashed two weeks ago and no matter what I do, I can't seem to get it back up. I need someone to take a look at it and get it back up and running (ASAP - Like this weekend).

If you can help me out, it would be much appreciated. Please email me at malexandria@eclipsemagazine.com.

Thanks!

Cannot help much if we cannot get to the site to look at it! Have you checked with your hosting provider to ensure its nothing from there end? Also have you checked your ISP also they sometimes cause issues I know my ISP blocked me from gaining access to my site once before.

Little bit more info than just it crashed would help a lot

Looks like a DNS issue to me

ECLIPSEMAGAZINE.COM points to: 66.193.174.188

but it should point to:

NS1.EVERYDNS.NET 64.158.219.3
NS2.EVERYDNS.NET 216.218.240.206
NS3.EVERYDNS.NET 80.84.249.169
NS4.EVERYDNS.NET 63.219.183.200

Hello,

I wish I could give you more info, but I don't know what happend, I was out of town when it happened. I didn't provide a link because there was nothing to see, but you can see the beautiful blank page at http://www.eclipsemagazine.com. I tried the recovery page and that doesn't help either.

At first the site stopped displaying news, then I sent an email out to my readers explaining what happened, then the next morning when I woke up the site was completely "gone" meaning it was nothing but blank pages.

I copied stuff from my backup files over and I was able to get it back online, but then my text sanitizer no longer worked, and the system no longer recognized any of my html code (I use standard img src code for all of our articles), I decided to try and upgrade, hoping that one of the upgrades would fix my articles (I didn't want to manually go back and edit 1,100 articles) so I upgraded from 2.010 - 2.013 with no problems, but it didn't fix my formatting issue. So I thought if I upgrade to 2.2 that it would fix it from a db standpoint, instead, it seems to have messed everything up beyond my ability to repair or restore. And I've tried numerous methods and nothing seems to work.

Hope this answers your questions, again, using my backed up db doesn't seem to be doing anything, and all of a sudden my host provider is having trouble importing the various tables as well. I don't know what's going on.

To start with: Can you reach your site by FTP and see all the files?

Try to make a backup of your database with phpMyAdmin before messing around, just to be prevend loss of data.

malexandria,

Make a complete and current backup of your entire site. That way if things get worse (yeah, probably couldn't) you'll be able to rebuild from scratch.

Check with you host to see if your db is on the same box or another. Also get your provider involved. My experience with my host is that they will often jump right in and help find a solution.

don (el paso)

thanks for the tips, I have a complete backup of the db, now I just need to get it to work. My host provider changed servers Again today, so hopefully playing with today will get it to work.

I found out part of the problem, the server crashed and my host provider moved the server over to a new platform, but I think he tried upgrading to PHP 4 and it didn't work, so now the new server has PHP 4 on it, and it doesn't seem to be compatible with PHP 3x, according to him he can't upload my backed up db because it

"The escape character for 3.x was \' The escape character for 4.x is '' "


I'm not sure if this is really the case, but if so is there a work around?

Quote:

if you have MySql db backup in file format - there should be no problems to restore to different server/php version etc. Generally, it does not matter at all as if you have pure sql queries you can restore them enywhere. Another prerequisite is that you still have all the site files. If not - you are still lucky if remember XOOPS and modules versions and can try to get them from sourceforge/xoops.org site.

Guys, I have been speaking with Mal via email for a week or so about this problem. She is serious when she says that she's willing to pay someone to fix the problem. If one of you smart guys/gals out there could help out, it would be great. Mal is a long time XOOPS'er from the early days. She put in a lot of work in the beginning and could use some help now.

Regards,
Eric Caldwell
aka. Boobtoob