Posted on: 2003/11/27 4:28
Re: desperately need help tracking and banning trolls.
Ugly topic indeed, never ending job. If you have the time to approve regs then you should activate admin approval, not allow uploaded/linked avatars, and grab as much info as you can in the email sent.
IP isn't enough or useful for banning most of the time but you should keep it anyway and store the really bad boys away. You'll find that some of these clowns do it from an office and presenting that company with your evidence goes a long way.
I'd like to see email address banning (with wildcard) along with IP. Still not enough to keep away most trolls but it makes them work harder creating new addresses just to bug you.
Maybe even user tracking so that activity for a specific user can be easily extracted in a report for those times it could help.
Chasing abusers isn't even good sport anymore. Too much grief.