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That's why I upgrade the software on every PC I touch and do my best to educate every client so that they are at least reasonably comfortable with using their machine. What I was referring to is the older and/or uneducated people who do not have the benefit of people like us to educate them.
Also, there are people who refuse to learn. Regardless of your efforts to educate them, there are those who will continue in their ignorant bliss. Consequently, when their ignorance creates a problem, you have to fix it again, and tell them again, and the cycle continues....
I agree with you. However, when dealing with people, you do what you can, where you can, and make accommodations for the rest. If it were any different, we wouldn't be having this discussion. Therefore, I choose to code primarily for compatibility.
BTW, my initial comment was a general statement and not directed at anyone in particular.