After upgrading to current stable release of XOOPS 2.0.14....it seems email notifications from our website are now failing (strange tho...not all fail...seems to be domain related?)

Typically we have always used php mail but have tried other settings via the XOOPS admin ... but it does not seem to work.

I am getting bounced messages notifications (in my email box) from forum announcements and to general sitewide email notifications sent via our/xoops site.

example from a recent email:
(it is sent to the website admin email account that I get)

-----
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

'email name here'@earthlink.net <--deleted actual email name
unrouteable mail domain "earthlink.net"
-----
There is more of course...but thats the general idea... seems for some reason notifications to domain names dont go thru (but for example, as the web administrator i have an email with our own domain.com (rather than a yahoo/hotmail/or other service provider) - i do get the messages.... so some are going thru and some are not.

Any suggestions.

Ok it seems these are the primary domains its having issues with when sending any emails with the following:

earthlink.net
sbcglobal.net
austin.rr.com
hillcountrytx.net

And it is always seems to be these same individuals only that i get the email failure notice.

Now without searching the entire user database and checking everyones emails... i am assuming that there are others with these domains (esp. the austin.rr.com as that is our primary cable provider) BUT I am not getting other bounce messages.??

And I have asked a few of these people if they have made any changes to their emails recently and none say they have... this only started happening after the upgrade to xoops.

I am at a loss.

I don´t think this is caused by XOOPS itself since either the mail is sent or not.
If it gets bounced or is undeliverable than at least it was created and sent via phpmail.

How about trying this:

Put this script on your website and send a testmail with it to an adress that failed before. It uses phpmail function also which is most likely what most of us will use. See what happens ...

(two notes ... while testing upload it maybe with a different name and try to remember to remove it since otherwise something or someone might find and abuse it. And you don´t want that )

Stop posting while i am typing

Are the bounce message all the same?

Quote:
-- OPPS...

Quote:

-- YES. All bounced messages are the same.

Note
- I tried your suggestion above. It did not send the email out appropriately. (I sent it to myself to test.) I waited to let email servers have a chance to send it ...just incase it wasnt 'instantly' sent...smile. BUT NOTHING.

- I used the XOOPS "Contact Us" = Worked...it sent the email out to the web admin and I recieved it.

- Watching the forums... I am assuming SOME people are getting email notifications as they are replying to current threads..ackkkkk....I am totally confused why this is happening now.

FYI:

XOOPS Version:
XOOPS 2.0.14

PHP Version:
5.0.4

MySQL Version:
4.1.19-standard-log

Server Software:
User's Browser:
Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.8 (KHTML, like Gecko) Safari/419.3

[Edited 23:16]

Hmmm ... i got 2 suggestions:

1. Test with an affected account yourself

- register yourself with earthlink (free webmail)
- then register with your own site and test it with that account.
- put a XOOPS 2.0.13 (or whatever version you had before) on a subdomain on the same server and register there also.

See if both, none or really only the one from the 2.0.13 site gets through.

A bit of work but could give some clarity.


2. Test with the old phpmailer version

In XOOPS 2.0.14 phpmailer was updated to version 1.73 (which is still the actual version on the sf.net homepage of that project.

Replace the files for testing with the ones from XOOPS 2.0.13.

The folder is:
\class\mail\phpmailer

[size=x-small]Disclaimer: I did no full compare nor any checking in the code so i can´t say right now if just exchanging the files is enough.[/size]

Have you tried sending an email through the Admin menu? Administration -> System -> Find Users. Locate several with the email domain you are experiencing problems with (email ends with: ). Check the box in front of their names and Send mail from the select box at the bottom of the form. Compose your message and send.

Also check if the email address may have something extra or missing. Again, find users, click on the email button, which will open your email client addressed to them. Compose and email and send.

Well problem has been resolved. WAS NOT XOOPS RELATED...
Quote:

I dont think it was anything I did. The problem 'fixed itself' - which I am thinking was caused by my hosting company/or server issue not runnning the php mail script correctly to certain domain names (??) My best guess. As of late today all email notifications seem to be going out correctly and none are coming back to me.

Thank you to everyone that offered help and suggestions.

(I know this doesent fit this thread.....but during my 'trouble shooting' I was thinking it might have been due to the XOOPS ugrade and the fact that I was/am using CBB 1.13 (version from admin module info) since it seemed that was where most of the failed email notifications were coming from.... I noticed that CBB is now v3.05.... and just wondering if I should go ahead and update to that version now.....even tho afterall, the problems were not due to the forum module) Sorry, i am thinking out loud now...

ANYWAY....... THANKS BENDER and EVERYONE that did offer the help!!

-E