1
dexpro
Documents not viewable after downloading from Doc Manager
  • 2006/4/5 15:52

  • dexpro

  • Just popping in

  • Posts: 6

  • Since: 2006/3/21


I've a successful and easy install of Doc Manager. And I have uploaded the files to the repository and now I am testing to see whether the uploaded file is correctly downloaded I get the following error when I make an attempt to open any file which is uploaded on the site.

Quote:
Adobe Reader could not open the file 'xyz.pdf' because either it is not supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)


The file opens normally if it is not uploaded through doc manager. Kindly help or advice what's wrong here.

2
jensclas
Re: Documents not viewable after downloading from Doc Manager

Quote:
because either it is not supported file type


I don't know doc manager as a module but somewhere there you may have a setting for allowed file types - I had one ib WF downloads called 'mimetype management' and it did not include pdf...so I added pdf and all was well again. There was a link in the module I followed to here after typing in pdf...and i copied the results into the mimetype management screen. The problem was solved.

So...look for a mimetype setting somewhere in the admin of the module. HTH

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