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Some times I even faced connection problems with Canaca.
Yet they are little better compared to others like hostway etc.
They support XOOPS and they offer excellent deals.
By looking into your thread I am not sure whether to stay with it or leave it now than later ....
Let me know if you find any good reliable hosting company which support XOOPS.
I bought hosting service from canaca for next 2 years
did they communicate to you before suspeding your account ??
-- Kona