I'd like to give my opinion about this.
First of all I think XOOPS is great, so don't misunderstand me.
I think the amount of newbie questions isn't because new users are too lazy to search in the available information on this site. If I have a question I want a answer as fast as possible. I don't want to post my question and wait an hour to see if someone replied. You want you answer fast and correct. So you use documentation, manuals, faq, etc.
But all pages on xoops.org are so overwhelming. I think we don't realise that. They contain too much information. As a newbie I can imagine you don't have the time to take a look at every corner on the XOOPS site. When I visit the XOOPS site I check for the news, latest comments, latest posts. For me the XOOPS site is good. But for newbies not. They want an answer as fast as possible, not latest posts, top posters, powered by, development, etc.
Xoops is finally getting some good documentation, but newbies probably don't use it. You have to scroll down to see the link. The search function is put on the bottom of the forums page. That is just asking for not using it.
But what can you find on top?
- The time now is 2004/12/22 16:34
- You last visited: 2004/12/22 16:05:29
- Total Topics: 16377 | Total Posts: 77651
- Main Options
very interesting for newbies. XOOPS has a lot of options but they don't make it more userfriendly. Who is useing the pdf function under this post? The print function? Top button? I think very few people use it. Those are nice functions but unnecessary.
So my advice: get rid of things we don't need and make the newbie information accessable as fast as possible. I don't want to scroll using the FAQ. Get rid of the category descriptions on the FAQ 'start-page. I can read the description if I'm viewing a category. What is the use of Last Q&A published? Where is the search field for FAQ? That list on the bottom of FAQ: Do I have to browse all these questions. What is the purpose?
I think if we review the entire xoops.org website like this, we might eventually get rid of the newbie questions. Putting more information on the main site 'please search forums first' isn't going to work. The message wil drown in all the other information.
By the way, take all this as positive criticisms. Everybody is doing a great job over here. Especially FAQ and documentation are much more improved then for a year ago. I wander how xoops.org will look in december 2005